We are currently experiencing some issues regarding the creation of user accounts. Specifically, some email addresses being used to create new accounts are not receiving the automated message containing the link to verify their email address due to third party spam protection services blocking delivery. These include Gmail and Microsoft (Outlook/Hotmail/Live) accounts.
We are addressing the problem but, due to the nature of how these systems work, full resolution will take some time. In the meantime, if you are trying to set up a new account and are not receiving the automated verification email, please contact us so that we can complete your account creation from our side.
Apologies for the inconvenience, and we hope to have the matter resolved as soon as third party databases have been updated.